Special Report: Kroger X

Based on mystery shops/audits at 61 Kroger stores, with comparisons to Target and Walmart
The report explores several key dimensions of the Kroger customer experience, including store navigation, checkout times, employee courtesy, online shopping, produce freshness, and pickup experiences
Complete the form below to download this free report

Ready to go inside the customer experience at Kroger???

"Kroger X: Inside the Customer Experience at Kroger," offers an in-depth, data-driven look at how Kroger is serving today's shoppers. The report contains information and insights about several key dimensions of the Kroger CX:

Store navigation
Prices and perceptions
On-shelf availability
Store brands
Customer service
Checkout times
Online shopping
Pickup experiences
Produce freshness

Complete the form above to download this free report...and start exploring the CX at Kroger.